Platform

HexaCore, The unified resilience core HexaSOC, AI agentic SOC & MDR HexaInt, Cyber & dark-web intelligence HexaOT, OT & ICS security HexaComply, Compliance & TPRM HexaAI, AI security & governance HexaCustody, Digital content custody HexaStrike, Agentic offensive security HexaMatrix, ATT&CK coverage & mapping HexaView, Multi-tenant customer portal

Solutions

Managed Detection & Response, 24/7 AI-agentic detection & response Co-Managed SOC, Your team and ours, one operation Detection Engineering, Coverage you can measure Incident Response Retainer, A hand on the wheel before you need it Penetration Testing, See your estate the way attackers do Red & Purple Teaming, Offence that hardens your defence Continuous Security Validation, Validate continuously, not annually Cyber Crisis Tabletop & War-Gaming, Rehearse the bad day Continuous Threat Exposure Management, From a list of vulns to a plan Cyber Risk Quantification, Risk as a number the board can use Managed Threat Intelligence, Signal, not noise Digital Risk & Brand Protection, Protect your name where you cannot see Managed OT & IoT Monitoring, Security for systems that cannot go down OT/ICS Assessment, Know your OT before an attacker does Compliance as a Service, Gap assessment to certification Third-Party & Supply-Chain Risk Management, Risk does not stop at your perimeter Virtual CISO & Governance Advisory, Executive security leadership, on tap AI Security & Governance, Govern the AI you are adopting Managed Content Custody, Custody for your crown jewels

Industries

Maritime, Fleets, ports and shore-side IT Media & Entertainment, Pre-release content and production Casino & Gaming, Platform integrity and player trust Financial Services, DORA, resilience and fraud Critical National Infrastructure, Converged IT and OT estates Manufacturing, Plants, PLCs and supply chain Healthcare, Clinical systems and patient data Pharmaceutical & Life Sciences, Research IP, GxP and data integrity Energy & Utilities, Generation, grid and SCADA Government, Sovereign data and assurance

Partners

Partner programme, Refer, resell or white-label Cyber Dockside AI, Maritime, exclusive partner TeamLogic IT, US channel partner Walking Comet, Australia, casino & gaming Copla, GRC technology partner Nexovern, Runtime AI sensor partner

Learning

Learning Hub: explainers, guides and briefings

Company

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Home / Industries / Casino & Gaming
Industry

Protect the platform, the property and the player’s trust

Gaming operators run a payments business, a consumer platform and, on property, a large building-automation estate, all under licence conditions where an incident is a regulatory event as well as a commercial one. HexaShield covers the whole footprint with one platform and one accountable team.

Book a demo All industries
24/7
revenue exposure
There is no quiet window: downtime and fraud both convert directly into lost revenue.
Where we are brought in

Four problems we are asked to solve on the floor

The situations gaming operators bring to us cluster around four things: proving the licence, controlling the vendors, watching the estate around the clock, and testing what goes live before players do. Each maps to a capability and the platform that delivers it.

01

The licence depends on evidence nobody can produce on demand

GRC
The problem

Gaming regulators, AML and CTF obligations, payment-card rules and responsible-gambling controls all sit across different teams and spreadsheets. When a regulator, auditor or the board asks to see the current state, it takes weeks to assemble, and it is out of date the day it is finished.

How HexaShield solves it

Governance, Risk and Compliance on HexaComply: one control library mapped to the frameworks in scope, with continuous evidence collection, third-party risk and audit readiness in a single operating picture.

Governance, Risk & ComplianceHexaComply
The business outcome

Licensing, AML and payment obligations become a live position you can show at any moment, not a project you rebuild each cycle. Board, regulator and auditor are answered from the same current evidence.

02

The estate is run by vendors, and their exposure is invisible

TPRM
The problem

Slot and table systems, online betting platforms, payment processors, loyalty and property-management vendors all touch member and player data. Much of it was integrated years ago under arrangements no one fully holds today, and a breach at any one of them lands on you.

How HexaShield solves it

Cyber Intelligence on HexaInt for third-party and dark-web monitoring of exposed credentials, working alongside Governance, Risk and Compliance on HexaComply for vendor risk, questionnaires and supply-chain visibility.

Cyber Intelligence, Third-Party RiskHexaIntHexaComply
The business outcome

You know who holds access to what, and which of those suppliers is currently exposed. Supplier assurance becomes a live register rather than an annual questionnaire, and third-party risk is seen before it reaches the floor.

03

Something happens on a Saturday night and nobody is watching the whole floor

SOC
The problem

Gaming venues run around the clock, across floor systems, online channels, payments and corporate IT, usually with a small team and no cover through the night, the exact window when it matters most. Alerts pile up faster than anyone can triage them.

How HexaShield solves it

Managed SOC / MDR run on HexaSOC, correlating floor, online, payment and corporate telemetry in one operation. AI agents triage in seconds; HexaShield analysts own every consequential action, 24/7. What you see, we see, through HexaView.

Managed SOC / MDRHexaSOCHexaView
The business outcome

Continuous cover across the whole estate without standing up a night shift of your own. Events surface as they develop rather than the morning after, and your team gets an instruction, not a mystery.

04

New platforms go live in front of players before anyone has tried to break them

OFFENSIVE
The problem

Online and mobile wagering, cashless and loyalty integrations, cage and cash-handling systems and third-party game feeds change constantly and connect straight to money and member data. Testing, when it happens, is a point-in-time report that sits on a shelf.

How HexaShield solves it

Offensive Security on HexaStrike, mapped by HexaMatrix to MITRE ATT&CK: penetration testing and red-team assessment of wagering platforms, payment and cage systems, apps and integrations, with findings routed straight into deployed detections rather than a PDF.

Offensive SecurityHexaStrikeHexaMatrix
The business outcome

Weaknesses are found and fixed before they are live in front of players, and every test makes the SOC sharper instead of ending in a document. You launch new revenue channels knowing they have been stress-tested.

What sits behind it

The problems, and what answers each

Each situation, the capability that answers it and the platform it is delivered on
#The situationCapabilityDelivered on
01The licence depends on evidence nobody can produce on demandGovernance, Risk & ComplianceHexaComply
02The estate is run by vendors, and their exposure is invisibleCyber Intelligence, Third-Party RiskHexaInt, HexaComply
03Something happens on a Saturday night and nobody is watching the whole floorManaged SOC / MDRHexaSOC, HexaView
04New platforms go live in front of players before anyone has tried to break themOffensive SecurityHexaStrike, HexaMatrix

What your regulators, licensing bodies and auditors are asking for

Gaming regulator and licence conditions · anti-money-laundering and counter-terrorism-financing obligations · payment-card security for cashless and cage systems · player-data protection and privacy law · responsible-gambling and player-protection controls · insurer and board assurance.

We map the ones that apply to your jurisdiction, flag, licence or trade during onboarding rather than assuming them here. Compliance frameworks and regulatory requirements change over time; the specific frameworks in scope, and their current requirements, are confirmed and verified with your counsel during onboarding.

Book a Cyber Resilience Assessment

Bring one venue or one platform and we will scope what continuous, accountable resilience looks like across it.

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Threat landscape

What actually goes wrong in Casino & Gaming

Account takeover at scale

Credential stuffing against player accounts is continuous, automated, and funded by the value sitting in wallets and loyalty balances.

Social engineering of the help desk

High-profile casino intrusions have turned on convincing an IT service desk to reset a credential. The control that failed was a human process, not a firewall.

Ransomware against property systems

Hotel, gaming floor and loyalty systems are tightly coupled; an outage stops play, check-in and payouts simultaneously.

Bonus and promotion abuse

Organised abuse of promotional mechanics is a fraud problem that looks like normal traffic until it is modelled properly.

Building and gaming-floor OT

Access control, surveillance, HVAC and slot networks are operational technology, and are frequently the least monitored part of the estate.

Payment and AML obligations

Card data, KYC records and transaction monitoring all sit inside the same estate an attacker is trying to reach.

One connected picture

Platform, property and player, in one place

A gaming operator runs a payments business, a consumer platform and a large building estate, usually monitored by three different teams with three different tools. HexaCore correlates all of it, so a credential seen on the dark web can be matched to a live session before it is used.

Player platform Accounts, wallets, sessions
Payments & PCI scope Cage, cashless, acquirers
Gaming floor systems Slots, tables, jackpot networks
Property OT & BMS HVAC, access, lifts, surveillance
Corporate IT & identity Mail, SSO, endpoints
Studios & aggregators Game suppliers, platform vendors
HexaCore Resilience core Correlate · enrich · decide
Fewer account takeovers Exposed credentials caught before use
Licence- and PCI-ready evidence Regulator questions answered from record
24/7 agentic response HexaSOC works through the peak, not after it

Peak hours are when both fraud and downtime cost the most, and they are exactly when a human-only team is thinnest. The correlation and the first response happen without waiting for one.

Obligations

The regulatory picture

The frameworks and regimes that shape security programmes in this sector. HexaComply maps one control set across all of them.

PCI DSS 4.0

Applies wherever cardholder data is processed, stored or transmitted, on property and online.

UK Gambling Commission LCCP

Licence conditions include security requirements; ISO/IEC 27001 alignment is expected of larger operators.

Nevada Gaming Control Board Regulation 5.260

Cybersecurity best practices, risk assessment and incident notification obligations for Nevada licensees.

Malta Gaming Authority

Information security and business-continuity requirements for MGA-licensed operators.

ISO/IEC 27001

The common denominator across most gaming regulators and commercial partners.

GDPR / UK GDPR

Player identity, KYC and behavioural data are squarely in scope.

The approach

How HexaShield covers it

  1. 1Credential intelligence ahead of the attack

    HexaInt surfaces leaked player and staff credentials, including from stealer logs, before they are used in stuffing campaigns.

  2. 2A SOC that never closes

    HexaSOC agents investigate continuously, which matches a business that has no overnight lull.

  3. 3Property OT in scope

    HexaOT brings access control, surveillance and building systems into the same monitored estate as the gaming platform.

  4. 4Test the paths attackers actually use

    HexaStrike validates exposure continuously, including the remote-access and identity paths that real intrusions have relied on.

  5. 5Regulator-ready evidence

    HexaComply maps one control set to PCI DSS, ISO/IEC 27001 and licence-specific conditions, with evidence produced by operating.

The platform

Modules that do the work

HexaSOC

AI agentic SOC & MDR

Explore HexaSOC

HexaInt

Cyber & dark-web intelligence

Explore HexaInt

HexaComply

Compliance & TPRM

Explore HexaComply

HexaOT

OT & ICS security

Explore HexaOT

HexaStrike

Agentic offensive security

Explore HexaStrike

One accountable partner

Integrated capabilities and proprietary platforms under one operating model, so there is no gap between the team that detects something and the team that answers for it.

No rip-and-replace

We sit above the stack you already run and take telemetry from any source. Nothing here depends on you replacing tooling you have already bought and trained people on.

Transparency by default

Whatever you buy feeds HexaView, the same truth our analysts see, at the depth each audience needs, exported on demand for leadership, auditors and insurers.

FAQ

Questions, answered

How do you defend against credential stuffing on player accounts?
The most useful intervention happens before the attack. HexaInt continuously surfaces leaked and stolen credentials, particularly from infostealer logs, where the victim's own device was compromised rather than yours, and matches them against your player and staff identity estate, so exposed accounts can be protected ahead of a campaign rather than during one.
Do gaming regulators require a specific security standard?
Requirements vary by jurisdiction. The UK Gambling Commission's licence conditions include security obligations with ISO/IEC 27001 alignment expected of larger operators; Nevada Gaming Control Board Regulation 5.260 sets out cybersecurity best practices, risk assessment and notification duties; the Malta Gaming Authority imposes its own information-security and continuity requirements. PCI DSS applies to card data everywhere. HexaComply maps one control set across all of them.
Is the casino floor really operational technology?
Yes, and treating it as ordinary IT is a common mistake. Access control, surveillance, building management and slot networks behave like OT: long-lived, hard to patch, vendor-maintained, and consequential when they fail. HexaOT monitors them passively rather than probing them.
What about service desk social engineering?
It is a process failure more than a technical one, so the answer is a mix of both: HexaStrike tests identity and recovery paths as attackers use them, and HexaSOC watches for the behavioural signature of a successful reset being abused, unusual privilege use shortly after a credential change.
Other sectors

We work across resilience-critical industries

MaritimeVessel OT, port systems and shore-side IT, under IMO MSC.428(98), IACS UR E26/E27 and USCG expectations. Media & EntertainmentPre-release content protected across studios, post houses and vendors, aligned to TPN and MPA control expectations. Financial ServicesDORA and NIS2 evidence, ICT third-party risk and resilience testing that runs continuously. Critical National InfrastructureConverged IT and OT visibility, sovereign deployment, and evidence mapped to the NCSC CAF and NIS2. ManufacturingPlant visibility without downtime, plus IEC 62443, CMMC 2.0 and TISAX evidence for your customers. HealthcareMedical device and clinical system visibility that never interrupts care, evidenced for HIPAA and the DSPT.

Talk to someone who knows your sector

Tell us what you are protecting and where you feel exposed. We will map it to the right capabilities and set up a walkthrough.

Book a demo Explore HexaCore